Clients at the Core: Joe McBride's On•Time Labs Delivers Metallurgical Excellence and More.

https://ontimelabs.com/
https://www.linkedin.com/company/on%E2%80%A2time-labs/
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On•Time Labs is a material testing company that provides services to verify that metal samples meet certain specifications. The company was founded responding to a need for more efficient and accurate testing methods. On•Time Labs serves clients in the western United States, including those in the oil and gas, foundry, and automotive industries.

In a recent episode of the Metal Steel Manufacturing Podcast, Joe McBride, a representative from On Time Labs, discussed the company's commitment to providing high-quality testing services. McBride explained that On Time Labs schedules their work at a time below what they quote their customer turn time. This helps keep the company within its projected timeline and allows them to alert the customer immediately if they don't think they will hit their internal due date.

McBride emphasized the importance of accurate and timely testing in industries like oil and gas. He shared an example of a situation where a machine broke down in an oil field in Texas, and the company needed a replacement gear quickly. On•Time Labs provided a qualified replacement gear within 24 hours, ensuring the machine was back up and running as quickly as possible.

On•Time Labs takes its role as a material testing company seriously. The company is accredited and has a highly degreed metallurgist on staff to ensure accuracy and unbiased reporting. They also want to expand their capabilities and potentially pursue Navcap accreditation to test aerospace products for OEM primes.

Despite working with big clients, On Time Labs has not had a dissatisfied customer yet. McBride attributes this to the company's "under promise over deliver mindset." On•Time Labs strives to provide accurate and timely testing services while maintaining a strong company culture. They offer benefits like flex scheduling and paid time off to attract and retain passionate employees.

On•Time Labs can be found online on their website, LinkedIn, and Facebook. They also advertise directly to their customers and sometimes send them water bottles or emails to touch base. Ultimately, McBride and the team at On Time Labs are committed to providing high-quality testing services that help their clients ensure the safety and durability of their products.

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